Configure Review Notifications

To configure review notifications:

  1. In the Storyteller Administration Portal, click Instance Settings and select Email Settings.
    For information on how to access the Admin Portal, see the About the Administration Portal article.
  2. Select the Enable Review Notifications checkbox.
  3. In the Email Credentials section, enter the following information:
    1. Email Address: Defines the email address that will appear as the From address for all email notifications
    2. User Name: Defines the username of the email account
    3. Password: Defines the password of the user
  4. In the Outgoing Mail Server section, enter the following information:
    1. Server IP / Hostname: Defines the IP address or hostname of your SMTP server
    2. Port: Defines the port number of your SMTP server
    3. Enable SSL: Defines whether or not the SMTP server requires SSL
    4. Authenticated SMTP: Defines whether or not SMTP authentication is required. If authentication is required, select this option and enter a valid user name and password.
    5. User Name: Defines the user name of a user with access to the SMTP server. This user name can be different from the user name provided in the Email Credentials section.
      The SMTP user name is sometimes, but not always, the email address of the user. The format of the user name is dependent on the server configuration.
    6. Password: Defines the password of the user
  5. Click Send Test Email to verify that emails can be sent successfully.
  6. Click Save.
Email settings are dependent on your company's email server configuration. Contact your IT department to obtain proper settings.