Cancel Jobs

Specifically regarding DocGen jobs, the user has the ability to manually terminate the job if it is taking too long. 

To cancel a job:

  • Navigate to the Jobs tab from top of the page
  • Scroll down to the job you want to cancel.
  • On the status column adjacent to the job you want to cancel, click on
  • A confirmation pop-up appears to confirm your choice to terminate the job.

  • Click on terminate
  • The status of the job will appear as terminated in the Status column