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Cancel Jobs

Specifically regarding DocGen jobs, the user has the ability to manually terminate the job if it is taking too long. To cancel a job: Navigate to the Jobs tab from top of the page. Scroll down to the…

Specifically regarding DocGen jobs, the user has the ability to manually terminate the job if it is taking too long.Β 

To cancel a job:

  • Navigate to the Jobs tab from top of the page
  • Scroll down to the job you want to cancel.
  • On the status column adjacent to the job you want to cancel, click on
  • A confirmation pop-up appears to confirm your choice to terminate the job.

  • Click on terminate
  • The status of the job will appear as terminated in the Status column

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